Important Information for Members

NHP's Affirmative Statement
Underutilization of health care and services poses a risk to the health and safety of NHP members. Underutilization could mean our members were not receiving proper preventative care needed to stay healthy. It could also lead to limited member access to out-patient/inpatient care and inappropriate emergency room use read more >>

Care vs. Cost: How are decisions made?
Today Neighborhood Health Partnership members are actively involved in making their own health care decisions. Whether asking a doctor about a certain drug advertised on television or requesting a specific treatment, our members participate in the “partnership” that is NHP. read more >>

Using the Grievance Process
In an effort to serve our members in the best way possible, NHP strives to provide every opportunity to access NHP’s grievance process when dealing with difficult situations. We believe that honest and open communication with our members is the best way to resolve conflicts, however, in some instances, dialogue alone will not result in a resolution and the formal grievance process must be accessed. read more >>

New Technology Assessment
Medical technology is a fast-paced, ever changing industry. NHP keeps on the cutting-edge with new medical technology, and reviews new and emerging technologies to determine their appropriate and safe application. NHP reviews literature developed by recognized medical and research groups, government agencies, and the Hayes Technology Directory read more >>