Your United Behavioral Health Benefits |
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Your mental health is just as important as your physical health. When you have physical problems, you go to the doctor. But where do you turn when you have an emotional concern or personal problem and talking with friends or family is not enough?
Turn to United Behavioral Health (UBH). A UBH staff member is available to you and your family 24 hours a day, seven days a week to:
- Guide you through mental health and substance abuse emergencies (for potentially life-threatening emergencies, you should always dial 911)
- Answer questions about your mental health and substance abuse benefits
- Help you locate a network provider in your area
- Monitor your progress during treatment
- Help you resolve any problems or concerns about your treatment
Visit Liveandworkwell.com (access code “nhp”) for resources and tools to help you enhance your work, health and life.
- Check your behavioral health care benefit information
- Search for providers and other local resources
- Look up health facts and read articles on work/life issues
- Use a host of financial calculators and other planning tools
- Join interactive chats and message boards on a variety of health and wellness topics
- Participate in customized self-improvement programs
Your Behavioral Health Care Benefit provides confidential support and treatment for:
- Depression
- Severe stress and anxiety
- Alcohol or drug dependency
- Eating disorders
- Coping with grief and loss
- Anger management
- Mood disorders
- And more
What does your behavioral health care benefit cover?
Your benefit provides all levels of care including:- Inpatient care
- Acute rehab
- Day treatment
- Medication management
- Follow-up outreach to ensure successful recovery
UBH has a network of licensed professionals who specialize in the treatment of mental health and substance abuse problems. The UBH Customer Service Staff can help you locate Network Providers in your area or you may search online on www.liveandworkwell.com (access code “nhp”).
How do I get started?
To use your behavioral health care benefit, call (800)-817-4705. Telecommunications Device for the Deaf (TDD) may call (800) 862-2244. You’ll speak to an expert who will ask you a few questions about your situation. The expert will then help you find the specialist or facility that can best help you. You’ll get all the information you need to schedule a convenient appointment. All services are confidential.How much does this benefit cost?
There is no charge for calling the experts, for accessing Liveandworkwell.com or for obtaining referrals to a network provider. Some services may require pre-authorization. You may have a copayment for mental health and substance abuse treatment. Please check your Neighborhood Health Partnership Summary of Benefits for full details.If you have any other questions about your mental health and substance abuse, please call UBH toll free at (800)817-4705, TDD (800)862-2244.
Language assistance is also available.Resources
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United Behavioral Health (UBH)
Your mental health is just as important as your physical health.
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