Neighborhood Health Partnership (NHP) Transitions to a New UnitedHealthcare Administrative System

Beginning August 1, 2010, NHP will migrate selected NHP members into a common claims platform, with a full migration planned for for October 1, 2010. Letters will be mailed to affected physicians practices in advance. Click here for more information.

Update to Imaging Services Pre-Certification's

Effective February 2009, please contact Care Core National, (CCN) for Pre-certification of the following Radiology/Cardiology/Nuclear Imaging Services listed below. Pre-Certifications are required for studies rendered in a physician’s office or in a hospital outpatient setting:

• CT Scans
• MRI/MRA
• PET Scans
• Echo Stress Tests
• Nuclear Medicine
• Nuclear Cardiology

Please refer to the updated Protocol III for a listing of all services requiring Pre-certification.

View/print the CCN/NHP Quick Reference Guide.

Advocare Health Alliance

For Durable Medical Equipment, Home Health, Home Infusion, and Respiratory Services, please contact Advocare Health Alliance, formerly known as Pharmed Health Alliance.

Advocare Health Alliance Customer Services Department
In Miami-Dade County: 305-728-2747
Outside Miami-Dade County: 866-374-4326
TDD: 305-715-2322
Hours are: Monday to Friday, 8:30 a.m. to 7:00 p.m.
                    Saturday, 8:30 a.m. to 5:30 p.m.

United Behavioral Health (UBH)

Neighborhood Health Partnership (NHP) is committed to providing our members with the finest quality health care. Effective November 1, 2006,United Behavioral Health (UBH) will manage the mental health and substance abuse treatment for all our members.

This administrative change will affect how mental health and substance abuse benefits are accessed. Effective November 1, 2006 all affected members must be referred to UBH to obtain referral/authorization formental health and substance abuse care. You or the member may contact UBH directly at (800)817-4705 to obtain a referral or an authorization. Member benefits are not impacted by this change.

United Behavioral Health has established a network of providers throughout the South Florida area. This network consists of professionals from a variety of disciplines, including psychiatry, psychology, psychiatric nursing, clinical social work and substance abuse.

If you have any questions, please do not hesitate to contact Neighborhood Health Partnership at (305) 715-2500 or UBH at (800)817-4705. Effective November 1, 2006 crisis intervention and emergency care are available 24 hours a day, 7 days a week through UBH’s toll-free number.