Please be advised you have 1 year from the date of occurrence to file an appeal with the Plan. Claim appeals should only be requested after completing the inquiry process and receiving a response back from NHP. You can appeal if you disagree with the response from the inquiry or have additional information, which may warrant NHP to re-evaluate its original decision. Supporting documentation that substantiates the reason for the appeal, including a complete copy of the medical records and claim form, must be attached to the appeal request form. NHP will acknowledge in writing that the appeal has been received and will respond to you in writing with the outcome of the appeal.